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Privacy & Security Policy

Your privacy is important us: Any purchases made on will read as being made to KD Media on your credit card statement to ensure discretion.


Remember, all goods are dispatched in a box and are sent recorded delivery so they cant be left on the doorstep or handed to others. See the delivery page for full information

Data Protection

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998

We collect information about you for 2 reasons only: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

The type of information we will collect about you includes: Your name, Address, Phone number, Email address

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Returns Policy

If you should need to return any items to us you can mail them to our distribution address. To obtain this address you will need to contact us, and get pre-approval on your return.

You will be notified once we receive your returned item

Due to the obvious health and hygiene implications with adult goods. For the goods to be returned if they are not broken the following terms have to be met.

  • 1. The goods must be unused.
  • 2. The goods must be in their original condition & packaging.
  • 3. Goods that are not heat sealed in the box are non refundable and non exchangeable.
  • 4. Items supplied in sealed packaging that have been opened are non refundable and non exchangeable.
  • 5. The goods must be received back within 14 days from the day you received the order.
  • 6. Lingerie and items of clothing are non refundable and non exchangeable.
  • 7. Videos and magazines are non refundable and non exchangeable.

If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods, at your expense.